Support FAQ's


Can't find your answer?

  • Is there a program schedule available?
    Click on the “Conference Schedule” button in the menu
  • How long is the conference?
    The conference lasts from May 21 – 23. Your registration grants you access to all days and activities.
  • I signed up, but can no longer attend. How do I get a refund?
    Refer to our COVID-19 update. Please contact us via email to initiate the process. We’re available at
  • Is the conference canceled?
    NO. We have simply decided to move it to a free, online event in light of the ongoing COVID-19 pandemic.
  • I paid to register earlier. What do I do?
    Please read the COVID-19 update page. After that, send us an email with your name and which option you’d prefer.
  • Why do I need to register?
    While the conference is now free we would still like to know who is joining and from where. This helps us me more accommodating to our full audience and plan for better future outreach.